We loved our stay at this hotel. The room was exceptionally clean; breakfast was delicious and even better than any other hotel breakfast we ever had. Very pleased..
Dota 2 rooms here one of the rooms was perfectly clean and comfortable. Could do better with hair on the sheets, but they gave us no trouble in changing the sheets. Free breakfast was solid. Thanks!
This is our second time at this hotel. I don't usually give 5 stars, but those hotel is one of the top 5 we've stayed at in terms of the room being clean, modern/updated and superbly comfortable! It was the last night of our trip and it was the best! The first leg of the trip we stayed somewhere else because we got a better price (50% less, hard to pass up), but we were very sorry we didn't stay here for the whole trip. We will come back again next year when we're in town.
Location is great. Very close to lots of good restaurants in downtown Waterville. Front desk staff is very pleasant and helpful. Check in is simple and rooms are nice. Air conditioning works well. Pool is small but refreshing. All in all, a good place to spend the night.
I must tell you we will never stay on the bottom floor again, if we even ever decide to spend our hard earned money at this location ever again! Everything in our room was damp and or wet! I actually had to wipe off the phone because it was actually wet like someone poured water on it. Our pillows were damp and the bedding was damp. It was gross and smelled musty like a damp dirty basement. We were with family who also had the same issues in their rooms. Their rooms were in either side of mine. We had 3 rooms in total. We are in Waterville about 4 to 6 times a year visiting our daughter and we will definitely think twice about staying at the Holiday Inn again. During our last 2 visits we stayed at the Fireside and had no issues. The reason we did not stay there for this visit was because the kids wanted to go in a pool and the Fireside only has an outdoor pool and we did not know what the weather was going to bring so we played it safe and went with an indoor pool.The pool area was so hot it was unbearable and the pool was actually very cloudy and murky looking. We had the door to the outside cracked to try and get some air in there but someone came down and said the door had to stay shut. Anyway, because it was so hot, we left the pool area because we couldnt even breathe in there. We were also told we couldnt have any drinks in there yet the list posted says no alcohol and no glass. I had water in a cup with ice. Well, the ice melted in about 3 minutes of getting there but I had water.The morning breakfast was not stocked. We went down around 9:15 and there was a spoon full of old eggs, no bacon, no sausage, no bagels, a few English muffins that were soggy, and 1 old looking cinnamon roll. Thank god for the pancake machine. The woman filling the breakfast stuff finally came out and stocked stuff about 15 minutes after we arrived.The last time we stayed there, it was like a free for all with a bunch of 10 and 11 year olds running the hallways unattended and at breakfast they were throwing food and no one addressed the issue and no parents were to be seen or found. So this is strike #2 for this location.
Holiday Inn Express & Suites Waterville - North is a Canadian Lodging based in Waterville, Quebec. Holiday Inn Express & Suites Waterville - North is located at 332 Main St, Waterville, ME 04901, USA, Waterville, Quebec 04901, Canada.
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