On time. My technician was friendly and explained what he was doing the whole time. Cleaned up well after and was speedy.
The company is fine when they are making money. However, when its time to support their work, it has been made clear that they will turn on even the most loyal customers.
Are you looking for a place to nickle and dime you? Is your hope to find a company that cares more about money than their customers? Than look no further this is the plumbing company for you! After a $650 cleaning my furnace made terrible sounds. Houles did me a "favor" and only charged another $160 to come back out and partially fix the problem. I spent over $1500 with this company is under 5 months. I'd rather find a new plumber than give them another dollar. It's too bad the company is awful because their technicians were nice.
Have called several times and have always had amazing luck. I would strongly recommend. Great service always!
Verniece LeBlanc June 14, 2018What a Joke, They said they had the part in stock,They didn't, So when the Tech came here, He had no parts for my tub faucet, My husband went to Oakland to get the parts that was needed,The the next day they send another Tech Who broke the our New faucet,Then my husband had to go back to Oakland to by a new faucet, After the Tech took a hour to figure out how to put it in, My Husband had to help the Tech to replace our Faucet, He told the tech to remover the spacer it wasn't needed.. So they Offered to pay for the Faucet BUT charged us 239.00 Not to mention That my husband had to go out of his way to get the right parts they needed! And Gas to.. Sad :(
Houle's Plumbing Heating & Air Conditioning is a Canadian Plumber based in Waterville, Quebec. Houle's Plumbing Heating & Air Conditioning is located at 19 North St, Waterville, ME 04901, USA, Waterville, Quebec 04901, Canada.
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